Privacy Policy

Effective Date: 2023-11-22

Simpsoft Solutions Pvt Ltd

242, Katyayanitala Street, West Bengal, 700151, India

Introduction

Simpsoft Solutions Pvt Ltd ("Simpsoft," "we," "us," or "our") is committed to protecting the privacy of all individuals who interact with our company, including our customers, users, partners, vendors, employees, contractors, consultants, interns, and visitors to our websites (collectively, "you"). This Privacy Policy explains how we collect, use, and disclose your personal information when you use our websites, software applications, or services (collectively, the "Services").

Scope of this Privacy Policy

This Privacy Policy applies to all Simpsoft websites, software applications, and services, including but not limited to:

• Our public websites, such as https://www.simpsoftsolutions.com/
• Our SaaS software products, such as SimpVault, SimpAuth, SimpROI, SimpTable listed on https://simpsoftapps.com/
• Our customer support channels, such as email and chat
• Our marketing communications, such as email newsletters and social media posts

Information We Collect

We collect a variety of information from you, depending on how you interact with our company. The types of information we collect include:

• Personal Information: This includes your name, email address, phone number, mailing address, and other personal identifiers. We may collect this information when you create an account, use our software or SaaS, subscribe to our mailing list, email us, chat with us, contact us for support, or participate in other activities on our websites or through our Services.
• Usage Information: This includes information about how you use our Services, such as the pages you visit, the features you use, the content you view, and your search queries. We may collect this information using cookies, web beacons, and other tracking technologies.
• Device Information: This includes information about your computer or mobile device, such as your IP address, browser type, operating system, and device type. We may collect this information to identify your device and provide you with the best possible experience when using our Services.
• Location Information: This includes information about your approximate location, such as your city and state. We may collect this information to provide you with location-based features or services.
• Content Information: This includes the content you create, upload, or share through our Services. We may collect this information to provide you with the Services, to improve our Services, or to protect our rights and property.

How We Use Your Information

We use your information to:

• Provide and improve our Services: We use your information to operate, maintain, and improve our Services, and to provide you with the features and functionality you expect. For example, we use your information to authenticate your account, process payments, deliver content, and troubleshoot problems.
• Communicate with you: We use your information to send you marketing communications, such as email newsletters and promotional offers. We may also use your information to contact you about your account, our Services, or other important matters.
• Protect our rights and property: We use your information to protect our rights and property, and to enforce our terms of service. For example, we may use your information to investigate fraud or other violations of our terms.

How We Share Your Information

We may share your information with:

• Our service providers: We may share your information with third-party service providers who help us to provide and improve our Services. These service providers may only use your information for the purposes of performing their services for us.
• Our partners: We may share your information with our partners, who we collaborate with to offer you additional products and services. These partners may only use your information for the purpose of providing you with the products and services you request.
• Other companies: We may share your information with other companies if we believe that disclosure is necessary to protect our rights or the rights of others, to comply with law or legal process, or to prevent fraud or other harmful activities.
• We never sell your information.

Your Choices

You have the following choices regarding your personal information:

• Access and Correction: You have the right to access and correct your personal information. To request access or correction of your personal information, please contact us at business@simpsoftsolutions.com.
• Deletion: You have the right to request that we delete your personal information. To request deletion of your personal information, please contact us at business@simpsoftsolutions.com.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by clicking on the "unsubscribe" link in any marketing email we send you. You can also request us to opt you out, please contact us at business@simpsoftsolutions.com.
• Cookies: You can manage your cookie preferences by adjusting your browser settings. However, please note that disabling cookies may affect your ability to use some of the features of our Services.
• If you need any help to exercise these rights, please contact us at business@simpsoftsolutions.com.

Data Security

We take steps to protect your information from unauthorized access, use, or disclosure. However, no security measure is perfect, and we cannot guarantee the complete security of your information.

Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at business@simpsoftsolutions.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at business@simpsoftsolutions.com.

Additional Provisions

This Privacy Policy is subject to Indian law. In the event of any conflict between this Privacy Policy and Indian law, Indian law shall prevail.

Dispute Resolution

Any disputes arising out of or in connection with this Privacy Policy shall be resolved in accordance with the laws of India. However, we request you to let us know as soon as you have a concern or complaint. We’ll do our best to address it via engaging with you.

Acceptance of Privacy Policy

By using our Services, you agree to this Privacy Policy.